1. Why is this important? This document sets out the terms and conditions for your My Lifestyle Doctor account and its related services, whether accessed through the website or a mobile application, and regardless of your registration status. These terms and conditions, along with our Privacy Policy and any additional service-specific terms, form a legal agreement between you, the account holder, and us, My Lifestyle Doctor. You can access these terms at any time through the My Lifestyle Doctor website or app. Internet connection is required to utilize all functionalities of our services. We encourage you to read our Frequently Asked Questions (FAQs) for a better understanding of how your account functions. The use of My Lifestyle Doctor services through our mobile application is also subject to the rules and policies of the application store from which the app is downloaded. If you do not accept these terms, please refrain from using our services. We may revise these terms at any time and will notify registered users of any changes via email.

  2. Our Services

  • Health Score: Utilise our health score feature to assess areas of your general health and well-being that could be improved by accessing external research and content.
  • Sharing Feature: This feature allows you to share selected data with others via the mobile application. You control which parts of your data to share and are responsible for ensuring the correctness of the email address provided for the person you intend to give access to. We do not verify this information and are not liable for the confidentiality and security of the data once shared. You acknowledge the risks associated with sharing your data, including potential access by unintended third parties.
  1. Communicating with You We will primarily communicate through thewebsite, but may also use email. You should regularly check your email and can set your communication preferences within the app’s settings.

  2. Responsibility for Service Issues We aim to provide uninterrupted service but cannot guarantee this due to potential third-party service disruptions. While we are not responsible for all content accessed through our account, we endeavor to ensure the accuracy and quality of the information we provide directly.

  3. Contact Us or Make a Complaint If you have concerns or complaints, please contact us using the provided contact details. We aim to resolve issues promptly and to your satisfaction.

  4. Processing Your Personal Information By using our services, you consent to our collection, processing, and storage of your personal information as described in our Privacy Policy. You may withdraw your consent by closing your account.

  5. Intellectual Property All intellectual property related to our services, including content, logos, and app design, is owned by My Lifestyle Doctor. You may not use our intellectual property beyond the scope necessary to use the services provided.

  6. Legal Considerations This agreement is governed by the laws of England and Wales. Any legal actions related to these terms must be brought in the courts of England and Wales.

  7. Your Information Rights Under the GDPR, you have specific rights regarding your personal data, which you can exercise through the app or by contacting us directly. Our data protection practices are outlined in our Privacy Policy and are compliant with the Data Protection Act 2018.

12. Website Conduct Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to our website shall be considered non-confidential and non-proprietary. We have no obligations with respect to such material, and we and our designees have the freedom to copy, disclose, distribute, incorporate and otherwise use the material and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes.

You are prohibited from posting or transmitting to or from our website any material:

  • That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy, or which may cause annoyance or inconvenience.
  • For which you have not obtained all necessary licenses and/or approvals.
  • Which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world.
  • Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data, or other malicious software or harmful data).

You may not misuse our website (including, without limitation, by hacking).

We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the clauses above.

Links to third-party websites on our website are provided solely for your convenience. If you use these links, you leave our website. We have not reviewed all of these third-party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to our website, you do so entirely at your own risk.

If you would like to link to our website, you may only do so on the basis that you link to, but do not replicate, the home page of our website, and subject to the following conditions:

  • You do not remove, distort, or otherwise alter the size or appearance of the My Lifestyle Doctor logo.
  • You do not create a frame or any other browser or border environment around our website.
  • You do not in any way imply that we are endorsing any products or services other than our own.
  • You do not misrepresent your relationship with us nor present any other false information about us.
  • You do not otherwise use any My Lifestyle Doctor trademarks displayed on our website without our express written permission.
  • Your website does not contain content that is distasteful, offensive, or controversial, infringes any intellectual property rights or other rights of any other person, or otherwise does not comply with all applicable laws and regulations.
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