PRIVACY POLICY
_________ (“we”, “us”, “our”, “_________”), a company registered in _________ with company number _________ with registered offices at






We are committed to protecting and respecting your privacy. We are a data controller under UK law. This means we are responsible for determining the purposes for which and the manner in which your personal information provided to us is processed.

Personal information means information that identifies you personally such as your name or contact details, or data that can be linked with such information in order to identify you.

Please note that we interact with other third parties and in some cases, we are simply processing your personal information on their behalf. Such third parties may also be data controllers in their own right and have their own privacy policies.

This Privacy Policy sets out the basis on which any personal information we collect from you, or that you provide to us or that is provided to us by other third parties will be processed by us. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT?
You may provide us with information about you by completing questionnaires on our website, which can be found at www._________.com (Website), or by corresponding with us by phone, email, or otherwise. Information can also be collected when you voluntarily participate in surveys, polls, or research that we conduct.

It will be clear at the time what personal information we are requesting from you. If you do not provide the personal information necessary or withdraw your consent for the processing of your personal information, where this information is necessary for us to provide relevant services (Services) to you, we will not be able to provide these Services to you.

Each time you complete a questionnaire, we may collect the following information:

  • Technical information, including the type of device you use, a unique device identifier, mobile network information, your mobile operating system, and time zone setting.
  • Information either accessed through your device or stored on your device which you have explicitly consented to sharing, including time, date, and location as reported by the device’s inbuilt GPS capability; and details of your interactions with the questionnaire and our Services.

Sharing feature – other than your name and email address, people you have shared your data with via the sharing feature will only be able to see the information you have chosen to share with them. They will not be able to see or access your security information and other information you choose to withhold. You can at all times revoke access to information that they have access to.

We may also receive information about you from third parties to facilitate provision of applicable Services. This may include information provided from your GP or other healthcare provider such as your name, NHS number and relevant contact details as well as sensitive information about you including your medical records. They provide such data to us to enable us to provide the Services to you and only where you have requested the provision of such data.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We will process your personal information:

  • To provide services to you or where we have a contract with you:

    • To register you for our applicable Services and manage your account.
    • To administer and run our business.
    • To ensure that the website presents the correct data for your device.
    • To update you on any developments or information about applicable Services. These communications are strictly service related and do not include marketing.
  • Where we have a legal obligation:

    • To make disclosures as required by or in compliance with reasonable requests by regulatory bodies or as otherwise required by law or regulation.
  • Where it is in our legitimate interest:

    • To review and enhance the quality of our Services and products through details of your interactions with our questionnaires and Services. This helps us improve the Services we provide to our customers.
    • To respond to general enquiries and feedback from you. We consider it in our legitimate interest to provide a responsive service to customers.
    • For internal operations, including analysis and reports, troubleshooting, detection of fraud, log data analysis, testing, security, audit, and statistical purposes. This helps protect our business interests and assess and improve our business effectiveness.
    • To maintain a suppression list should you opt-out of receiving communications. This ensures we are not at risk of breaching data protection laws by communicating with you where you have asked us not to.

Recommendations and Personalisation:
We will use your personal information to recommend content, products, and services that might be of interest to you, identify your preferences, and personalise your experience with our Services. When any of the personal information we use contains sensitive information, where this data is received from third parties, we rely on the lawful basis of third party data provider to use such data for recommending health and wellbeing products and services. We create a profile of you based on your use of our Services, conditions, symptoms, treatment, medications, vaccinations, and measurements. This is used as follows:

  • To provide you with personalized insights based on the data in your profile and, in some cases, also based on your answers to additional questions or external data.
  • To send you content, articles, papers, and information.
  • To share insights from our analysis and research.
  • To analyze the data you provide alongside that of others who have opted in, for the purposes of research.
  • To tell you about other relevant mobile apps, devices, products, and services. They may be those of our company, its affiliate companies, or third parties selected by us.

WHEN WILL WE SHARE YOUR PERSONAL INFORMATION?
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share personal information only as described below:

  • Transactions Involving Third Parties: We make available services, software, and content provided by third parties for use on or through our Services. Your consent is required before we share any of your personal information with a third party.
  • Third-party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include sending communications, processing payments, analysing data, identity verification, providing marketing and sales assistance, and conducting customer relationship management. These third-party service providers may have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Policy and as permitted by applicable data protection law.
  • Protection of us and others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and other agreements, or protect the rights, property, or security of our organization, our customers, or others.
  • At your choice: Other than as set out above, you decide when to share information with third parties, without your consent information is never shared.

This continuation maintains the format and addresses the remaining sections of the Privacy Policy, focusing on the utilization, sharing, and safeguarding of personal data collected through questionnaires and interactions on the website. If you need further adjustments or more detailed customization for specific sections, let me know!